Q: Can I search for a suitable babysitter before I make my decision to register?

Absolutely. You can search through our entire database of registered sitters and nannies without having to register. You will be able to see all of the details in that user's profile, including comments left for that person by other parents. Once you are comfortable that our service is right for you and we have registered users in your area, you can register and get in touch with that perfect person for your family and needs. To find someone now Click Here.

Q: Once I have registered, how do I find a sitter?

You can use the search feature of our site whether you are registered or not. If you are a registered member, all contact details for the profile you are viewing are displayed in the profile, while unregistered members will not be able to see these details. Once you have identified a person(s) whom you are interested in contacting for an interview, you can use the contact details in their profile to contact them and set up a meeting at your mutual convenience.

Q: How can I be certain that a particular sitter is right for my family?

All of our profiles are manually reviewed by qualified child care professionals. We also allow parents to leave feedback for sitters and comments of their experience with them, this feedback is clearly displayed for your review in the sitters profile. Of course we always recommend that you contact the person of your choosing beforehand and interview them before the date you will require their services. This allows you to get to know that person in advance and start to build a strong, lasting and professional relationship.

Q: What is the background of the sitters on your site?

Our members are from all different walks of life and range in skill, experience, age and price. MyBabysitter.com advertises at many schools, universities and colleges as well as other venues throughout Canada . We manually screen each and every profile to ensure that we maintain high quality standards on our site and make every reasonable effort to filter out any undesirable profiles. Of course, as always, it is best for you as a parent, to interview the person(s) of your choosing beforehand and take references if required to ensure you feel comfortable with your choice.

Q: How can I leave feedback for a sitter?

Once you are a registered member, you can leave feedback for a sitter that you have had an experience with by clicking 'leave comment' in that sitter's profile.

Q: How can I be sure a particular sitter is available?

In each sitter's profile, they indicate the days and hours which they are available. When a sitter is completely unavailable for some time they can set their profile to 'Away' status that will indicate that they are not available at all at this time.

Q: I have forgotten my password, please help.

If you have forgotten your password, use the 'Forgot Your Password?' link on our homepage or email us at support@mybabysitter.com with your username and we will be glad to assist you.

Q: How much does it cost to register with MyBabysitter.com?

If you are a babysitter or nanny, registration is free. Click Here to join our community now and meet great families while making some extra money. Membership for parents is $29.95 for 3 months and $39.95 for 1 full year. Membership allows unlimited access to the contact details for registered sitters and nannies on our site.

Q: How can I be sure my credit card information is secure?

At MyBabysitter.com we take your security very seriously. All credit card transactions are done in a secure environment. We do not store any of your credit card information on our servers at anytime. All credit card transactions are processed immediately and securely to ensure the maximum amount of protection for our users.

Q: What is your Refund Policy?

Since we allow all our users to fully test our service and search our database prior to making their decision to register with us, we currently adopt a 'No Refund' policy. If you would like to contact us regarding this policy, please email us at support@mybabysitter.com